Workforce Optimization requires a holistic approach. If you approach it through only one focused area, you neglect the impact that each area has on the others. Synergy is key.
Workforce optimization considers the four
key areas of your business success:
- Employee alignment—The degree to which the work of employees supports the strategies of the organization. Alignment problems primarily arise from lack of fit between employees’ abilities and their job duties.
- Culture—The norms, beliefs and behaviors that determine how people interact. This includes what’s acceptable, unacceptable, rewarded, punished, etc. Culture problems lead to low engagement, poor performance, excessive conflict and negative attitudes.
- Strategy– The master plan for an organization to achieve its goals and objectives. Problems in strategy frequently show up as underperformance relative to goals, lack of clarity and focus, constant crises that are preventable and other similar issues.
- Leadership—The way in which people communicate with and influence each other. Problems in leadership are a major cause of cultural issues that impact engagement, performance and turnover.
- Employee Alignment viewpoint: Low engagement is a result of employees doing work that is not a fit based on their abilities.
- Culture viewpoint: Low engagement is the result of the organization’s culture not aligning with the values of the employees.
- Strategy viewpoint: Low engagement is the result of employees not having faith in the organization’s strategy.
- Leadership viewpoint: Low engagement is the result of leaders communicating and interacting with employees negatively or ineffectively.
Want to learn more?
Note: Many of the links on this page are affiliate links, meaning that Brad gets a small extra commission if you buy his book. Thanks for your support! All trademarks used on this page are the property of their respective owners.